rol are market innovators and leaders in measuring the customer experience.
We have been working within local government since 1999 and delivering customer experience solutions to the sector since 2006. Our senior management team have over 60 years’ collective experience of working within, on behalf of, and in partnership with local authorities.
We currently work with over 70 local authorities in the UK, and we understand the financial challenges that public sector organisations face and the need for value-for-money products that offer real business benefit.
We can use our experience of working with dozens of local authorities to put together a mystery shopping programme that is the perfect fit for your objectives and your budget.
rol complies with the code of conduct and regulations of the Market Research Society.
For more information on our range of customer experience software solutions visit our rol.co.uk